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Client Care

Frequently Asked

How do I find my size?+

See the size guide, also available on every product page.

Where do you ship, and what does it cost?+

Rates and delivery options are shown at checkout. Full details are on the shipping page.

Can I return or exchange an item?+

Our policy is set out on the returns page.

How do I track my order?+

You'll receive tracking by email once your order ships. Signed-in customers can also view it under Account.

Is checkout secure?+

Payment is handled by Shopify's secure checkout. We never see or store your card details.

An item is sold out. Will it return?+

Availability updates in real time. Contact us and we'll let you know what's planned.